1. The protection of privacy and personal data is a commitment of Servido

The protection of privacy and personal data is a fundamental commitment of Servi, towards the holder of personal data (also, “holder”) who uses the servi.do site

With the application of the new General Data Protection Regulation (GDPR), effective September 20, 2019, Servido stated that it remains firmly committed and committed to the protection of the privacy and personal data of the respective holder who uses the servido site and proceeds, to this extent, to update its privacy policy, in accordance with all the principles and rules of data protection that support the GDPR.

On this page we try to explain what personal data we collect, for what purposes we can use it, how we process it, with whom we share it, how long we keep it, as well as how to contact us and exercise their rights .

The service offers and invites you to consult the pages dedicated to privacy and the protection of personal data, updates of which will be made available on the service's website.

2. General Data Protection Regulation

The new GDPR sets out the rules for the processing by a person, company or organization of personal data relating to individuals in the European Union (EU).

The GDPR protects personal data regardless of the technology used to process that data, the protection is technologically neutral and applies to both automated and manual processing, provided that the data is organized according to predefined criteria (e.g. in alphabetical order). It is also irrelevant how the data is stored, in a computer system, through video surveillance or on paper; in all these cases, personal data is subject to the protection requirements defined in the GDPR.

3. Who is responsible for data processing?

Servido is responsible for the processing of personal data, within the framework of the GDPR.

4. Data Protection Officer

The Server has a Data Protection Officer (EPD) who provides information and advises the controller or processor on their obligations regarding confidentiality and data protection; monitors compliance of data processing with applicable standards; provides advice, upon request, on data protection impact analysis and monitors its implementation; is a point of contact with the holder of the personal data to clarify questions related to the processing of your data by the Servi; and is the point of contact for the supervisory authority (National Data Protection Commission - CNPD) on matters related to processing, in cooperation with this entity.

The Data Protection Officer can be contacted at support@servi.do.

5. Processing of personal data, scope and modification of the privacy policy

When making your personal data available to Servi, the holder of the personal data consents to their being processed in accordance with this privacy policy and the rules and principles contained in the general conditions of the site notifyspot.com.

This privacy policy applies to data that has been directly provided by the respective holder or collected from the holder's access to the servi.do website. Thus, it is advisable that the digital platforms and services of the Service have links (hyperlinks) to other digital platforms and refer to third-party contents that are not covered by the member's privacy policy, it It is therefore advisable that each time the holder of personal data navigates these platforms and is informed of the content of the respective privacy policies, as well as the applicable terms and conditions.

Servido reserves the right to modify its confidentiality policy, we therefore advise you to regularly consult this document, as well as the general conditions of the servi.do site. If the Privacy Policy is changed, we will post a notice on our digital platforms.

6. What type of information does the server collect?

The server only collects personal information. Personal information is provided voluntarily by the holder of the personal data at the time of optional registration. All data collected is processed automatically and information collected from the personal data holder is encrypted and managed with advanced security.

Registration allows the holder of personal data to access the services of the reserved area of the servi.do site.

7. What are personal data?

Personal data is information relating to an identified or identifiable person. The person who can be identified directly or indirectly is considered identifiable. Personal data is also the set of different pieces of information that can lead to the identification of a specific person.

Examples of personal data:

Name and nickname

Home Address

E-mail address

ID card number

Location data (for example, the location data function on a mobile phone)

IP (Internet Protocol) Address

Biscuits

Advertising ID of your phone

Data held by a hospital or doctor, which allows a person to be uniquely identified

Sound or image

8. Who is the holder of personal data?

The holder of the personal data is the natural person to whom the data relates and who has used the servi.do site.

9. How long does the server process and store your personal data?

The Server processes and preserves your personal data according to the purposes for which they are processed and only for the duration necessary to achieve the purposes which motivated their collection and conservation, and always in accordance with the law, the directives and decisions of the CNPD or, as the case may be, until he exercises his right of opposition, right to be forgotten or to withdraw his consent.

There are situations in which the law determines the retention of data for a minimum period, namely: for one year, traffic and location data for the purposes of investigating, detecting and prosecuting serious crimes or for 10 years the data necessary for information to the tax administration.

Once the retention period is over, the server will delete the data whenever the data should not be retained for different purposes that might persist.

10. Rights of the holder of personal data

The holder of personal data has rights of information, access and rectification or deletion of personal data and the right to data portability, the right to limit or oppose the processing of his data, in the framework and under the terms of the GDPR and other applicable legislation.

The holder may withdraw, at any time, the consent he gave for the processing of his personal data, within the framework of the GDPR. The revocation of consent will not affect the legality of the processing of personal data that has been carried out so far, based on the consent that was previously provided.

You also have the right to file a complaint regarding the processing of your data with the CNPD.

Exercise your rights via the following contacts:

Email: support@servi.do

The response to requests must be provided, without undue delay, within one month of receipt of the request, unless it is a particularly complex request or arises in exceptional circumstances . This deadline may be extended by up to two months, if necessary, taking into account the complexity of the request and the number of requests received.

As part of your request, you may be asked to prove your identity to ensure that the sharing of personal data is only with the respective holder.

11. Doubts?

If you have any questions about any of the topics covered in this document, please contact us:

Email: support@servi.do

Last updated: March 19, 2020.

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General Data Protection Regulation (GDPR): Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the circulation of such data and repealing Directive 95/46 / EC (general data protection regulation) (OJ L 119 of 4.5.2016).